Words from a Canadian goldsmith
I am hearing from a lot of people who are afraid of getting their diamond jewellery repaired for fear of having the diamonds switched to a lower quality. I can assure you this just doesn’t make economic sense considering the time and labour involved in removing, replacing, and refinishing the piece.
I suggest one thing you should do when you drop jewellery off is make sure no stones are missing. Ask the jeweller to closely examine the item before he puts it in the repair envelope. This is for his benefit as well. I have done it myself when I’m in a hurry and take a clients ring for repair, only to find out after they’ve left that a tiny stone is missing. If they have time,a jeweller should give the piece a quick cleaning so they can better see if there is any problems like cracks or cracked stones that need replacing or additional repairs.
Don’t be afraid to take your jewellery in for repair, but be smart when you do it, and let the jeweller know you are aware of exactly what you are dropping off. Ask others of their experiences with local jewellers in your area.